Privacy Policy

Last Updated: October 2023

Welcome to EZCOSPLAY SHOP! We’re thrilled to have you as part of our global community of cosplay enthusiasts. At EZCOSPLAY SHOP, your privacy is as important to us as the quality of our wigs and costumes. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website at buyanimecostumes.com. By using our site, you agree to the practices described here. If you have any questions, feel free to reach out to us at [email protected].

1. Information We Collect

To provide you with a seamless cosplay shopping experience, we collect certain types of information. This includes:

• Personal Information: When you place an order or contact us, we may collect your name, email address, shipping address (like our base at 811 Dogwood Lane, Tucson, US 85701), and payment details (e.g., through Visa, MasterCard, JCB, or PayPal). Note that we do not store payment information on our servers—it’s handled securely by our trusted partners.
• Technical Data: We automatically collect information such as your IP address, browser type, and device details to improve our website performance and security.
• Usage Data: We track how you interact with our site, including pages visited (like our wig categories or product pages for Ace Attorney or Arknights), to personalize your experience and offer relevant promotions.
• Cookies and Tracking Technologies: We use cookies to remember your preferences, analyze site traffic, and enhance your browsing experience. For more details, see the “Cookie and Tracking Technologies” section below.

2. How We Use Your Information

We use your data to bring your favorite characters to life with ease and confidence. Specifically, we use it for:

• Order Processing: To fulfill your purchases, process payments, and ship items globally (excluding Asia and some remote areas).
• Customer Support: To respond to your inquiries, such as questions about our 100-110 cm wigs or Adventure Time costumes, via email or other channels.
• Improving Our Services: To analyze trends and optimize our website for a better user experience, ensuring it’s as reliable as our high-quality cosplay products.
• Marketing and Communications: To send you updates on promotions, new products (like Baldur’s Gate items), and newsletters—only if you’ve opted in. You can unsubscribe anytime.
• Security: To protect against fraud and ensure the safety of our community, aligning with our commitment to a secure shopping environment.

3. Sharing and Disclosure of Information

We value your trust and only share your information in the following circumstances:

• Service Providers: We may share data with third parties who help us operate our website, process payments (like PayPal), or ship orders. These partners are bound by confidentiality agreements and comply with privacy laws.
• Legal Requirements: If required by law, we may disclose information to comply with legal processes or protect our rights and safety.
• Business Transfers: In the event of a merger or sale, your information may be transferred, but we’ll notify you and ensure it remains protected under this policy.
• We do not sell, rent, or trade your personal data to third parties for marketing purposes.

4. Data Storage and Security

Your security is our top priority, just like the durability of our wigs and costumes. We implement industry-standard measures to safeguard your information:

• Storage: Data is stored on secure servers, and we retain it only as long as necessary for business purposes or as required by law.
• Encryption: We use encryption technologies (such as SSL) to protect data during transmission, especially for payment processing. As noted, we never store payment details on our site.
• Access Controls: Only authorized personnel have access to your data, and we regularly review our security practices to prevent unauthorized access.
• While we strive for maximum protection, no online method is 100% secure, so we encourage you to use strong passwords and keep your login details confidential.

5. Your Rights

As a valued member of our cosplay community, you have rights over your data, including:

• Access and Correction: You can request to view, update, or correct your personal information by contacting us.
• Deletion: You may ask us to delete your data, subject to legal obligations.
• Opt-Out: You can unsubscribe from marketing emails at any time by clicking the “unsubscribe” link or emailing us.
• Data Portability: In some regions, you have the right to receive your data in a portable format.
• To exercise these rights, reach out to us at [email protected]. We’ll respond within a reasonable timeframe, in line with global privacy laws like GDPR for European customers.

6. Cookie and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our site:

• What Are Cookies? Cookies are small files stored on your device that help us remember your preferences, analyze site traffic, and show relevant ads (e.g., for Anime Costumes or Akiba Maid War items).
• Types of Cookies: We use session cookies (which expire when you close your browser) and persistent cookies (which stay longer to improve future visits).
• Managing Cookies: You can control cookies through your browser settings. Disabling them might affect site functionality, but you can still browse our products.
• We may also use third-party analytics tools to understand how users interact with our site, but this data is aggregated and anonymous.

7. International Data Transfers

Since we serve a global audience (excluding Asia and some remote areas), your data may be processed in countries outside your residence. We ensure that such transfers comply with applicable laws and that your data is protected through standard contractual clauses or other safeguards.

8. Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. The “Last Updated” date at the top will indicate revisions. We encourage you to review this page periodically. Continued use of our site after changes means you accept the updated policy.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, don’t hesitate to get in touch! We’re here to help you focus on cosplaying, not on privacy worries.